Unmet Needs

One of the most important aspects of successful long term recovery efforts is providing for unmet needs of individuals impacted by the disaster. In Joplin, our Long Term Recovery Committee (LTRC) raised funds to support the financial needs of individuals and families. Unmet needs were facilitated through the Disaster Case Management Program.  In Joplin, FEMA and SEMA significantly funded teams of Disaster Case Managers through the American Red Cross, Catholic Charities of Southern Missouri, and the Salvation Army. The Disaster Case Management Program was overseen by Lutheran Family and Children Services.

One best practice that was developed during the recovery of the Joplin tornado was the Community Resource Coffees held twice a month. These coffees were typically 1 1/2 hours long and during each coffee, five to six community organizations, service providers, state agencies, or federal agencies presented to the disaster service community (focusing on disaster case managers). During these coffees, service providers learned about local, state and national resources that could aid their clients in recovery efforts. The following two documents are examples of agendas from the resource coffees.

LTRC Resource Coffee Flyer December 7, 2011

LTRC Resource Coffee Flyer January 4 2012

The following resources include tools that we developed after the Joplin tornado as well as state and national tools that aided our community in individual unmet needs. For more information regarding unmet needs, contact Stephanie Brady, the Joplin Area Long Term Recovery Committee Unmet Needs Chairperson (sbrady@ilcenter.org).Renee White talks to a group of Disaster Case Managers

Disaster Case Management Program: This document provides a flow chart that outlines the Disaster Case Management System.

Joplin LTRC Unmet Needs Guidelines: This document outlines the process for requesting financial assistance from the LTRC as well as how requests can be prioritized.

LTRC Assistance Request Form: This form is what the Joplin Area LTRC used for Disaster Case Managers to request financial assistance for families recovering from the tornado.

Tips and Tricks for Unmet Needs Funding Requests: Through the learning process, we developed some general tips and tricks for what we would fund, what was reasonable costs associated with items, and good places for people to seek additional resources.

Duplication of Benefits Request: Since the Joplin tornado was a FEMA declared disaster, it was imperative that we worked closely with families, FEMA, and Disaster Case Managers to ensure that we did not duplicate benefits. This form is the duplication of benefits request form that helped make sure that people received the services they needed without duplicating services.

Missouri Disaster Case Management Program (DCMP) Evaluation Report (Oct 2013): This is a report developed for the State of Missouri and FEMA by a third-party consultant that reviews the impact of the Disaster Case Management Program.

Final Data Report for Disaster Case Management: This report was developed by Lutheran Family and Children Services as a final review of the Disaster Case Management program, showing statistics and impact on the local community.


Survivor Workshops

Disaster Resource CoffeeA subcommittee of the Unmet Needs Committee developed and coordinated resource workshops for survivors. These workshops provided information geared toward home ownership and improving household finances. A large percentage of people impacted by the tornado were middle to low-income renters. With programs available after the tornado, many of these families had the opportunity to become home owners and we as a community wanted to help ensure their success. We partnered with home ownership programs like the Joplin Area Habitat for Humanity and the Fuller Center for Housing. Individuals receiving Habitat homes could count their participation in the workshops toward their sweat equity hours. We provided meals and childcare at each event, realizing that the families we were targeting for the workshops would have obstacles to attend and we wanted to reduce those obstacles. The workshops were so popular and effective that we repeated them every few months. The following documents are materials the sub-committee developed including workshop presentations, workshop flyers and press releases, and resources to develop similar programs. You are welcome to use the resources found here. Please note, the following are not workshops currently being provided, but resources and examples of workshops that were provided after the 2011 Joplin tornado.

You and Your Money Survivor Workshop This is presentation that provides disaster survivors information about personal finances.

A Home of Your Own Home Maintenance Workshop This is a presentation that provides disaster survivors information about home maintenance.

Making Financial Decisions After a Disaster This is a resource handout developed by the University of Missouri Extension to help families stay focused on their priorities after a disaster.

Recovery After Disaster: The Family Financial Toolkit (University of Minnesota Extension and North Dakota Extension)

A Home of Your Own Brochure Sept 2012, Outlining Each Workshop

Survivor Workshop Flyer

Home Ownership Promotional Flyer

A Home of Your Own Flyer June 2013

A Home of Your Own Brochure January 2013, Outlining Each Workshop